Major Communications Company

Individual Coaching Case Study


A senior technical director recognised that she required personalised leadership communication impact development that complimented her
high level of technical knowledge – boosting confidence and ensuring impact and clarity whilst communicating in her critical leadership role.


Nicolette worked to develop an impact leadership presentation style through heightening the director’s self-awareness and self-confidence so that she could communicate authentically and impressively in any situation or personality faced. She then helped develop the preparation and delivery skills that enabled effective communicating to take place. Nicolette specifically focused on methods of presenting technical data clearly and with impact.


  • The director has an ambassadorial leadership style and presence, and with this foundation, is confidently moving towards the fulfilment of the desire of becoming more effective in inspiring others to action.
  • She has a compelling and authentic use of voice and physicality technique that can be graded and levelled to support impact communication, increase inner confidence and enhance connectedness to others.
  • She is increasingly more effective in impacting her key messages (either during presentations or whilst interpersonally communicating) using strategic planning, preparation and evaluation techniques.
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