Challenge
A senior technical director recognised that her exceptional technical expertise was not matched by her leadership communication impact. She needed to strengthen her presence, confidence and clarity when communicating with senior stakeholders, particularly when presenting complex technical information.
Solution
Nicolette worked with the director to heighten her self‑awareness, strengthen her confidence and develop a distinctive leadership communication style. Together, they refined her preparation and delivery techniques, enabling her to communicate complex data with clarity, structure and influence.
The coaching focused on voice, physical presence, message design and interpersonal communication — ensuring she could adapt her style to any audience or situation.
Results
The director now communicates with an ambassadorial leadership presence that inspires confidence and drives action. She delivers technical information with clarity and impact, and she has developed a compelling vocal and physical style that enhances her influence.
Her strengthened communication capability has improved her effectiveness in presentations, meetings and interpersonal interactions — enabling her to lead with greater authority and strategic impact.