Challenge
A newly appointed CEO needed to communicate a significant organisational restructure with clarity, confidence and strategic influence. He recognised that his early leadership impact would shape both internal trust and external reputation. However, he lacked awareness of how his communication style was being received and was operating from a place of uncertainty — diminishing his presence at a critical moment.
Solution
Through a bespoke coaching programme, Nicolette helped the CEO deepen his self‑awareness, strengthen his emotional intelligence and refine his physical and vocal presence. Together, they developed a distinctive leadership communication style tailored to the varied contexts in which he needed to deliver key messages.
The work focused on elevating his delivery, strengthening relational influence and equipping him with practical tools to communicate with clarity, conviction and composure.
Results
The CEO now communicates with a confident leadership presence that inspires trust and motivates action. He has strengthened relationships across the organisation, increased team engagement and created a culture of clarity and accountability.
He delivers well‑structured presentations at short notice without relying on scripts or slides, and he leads with greater influence, authority and strategic control.